LCS Appoints News Sales and Resident Experience Leaders

LCS has appointed Shelley Hamner as Assistant Vice President of Sales and Shauna Shockley as Assistant Vice President of Resident Experience for Vi, the LCS portfolio of 10 Life Plan Communities. In their new roles, Hamner and Shockley will help advance Vi’s sales strategy and enhance the resident experience across its communities nationwide.

Hamner brings extensive experience in senior living sales, marketing and residential settings to her new role. She will support Vi’s sales strategy and efforts to connect prospective residents with the lifestyle and experiences offered across its communities.  Most recently, she served as Vice President of Sales & Marketing at Green Courte Residential in Chicago. Previously, she held leadership roles with Senior Lifestyle Corporation, including Divisional Director, and served as Vice President of Sales & Marketing for Brookdale’s Entry Fee Division.

“Shelley brings a deep understanding of how senior living is evolving and what the next generation of residents expects from the communities they choose,” said Gary Smith, President & CEO, Vi. “Her experience across sales, marketing and resident engagement will help Vi continue to stand out and connect people with experiences that reflect the best of senior living.”

Shockley has nearly 15 years of senior living leadership experience and a passion for creating meaningful resident experiences, strengthening community culture and developing programs that enrich residents’ lives. In her new role, she will lead Vi’s resident experience strategy, with a focus on the full resident journey and the many interactions that shape daily life at Vi. She will bring together insights, programs, practices and partnerships across the organization to create a connected and consistent experience for residents. She will also lead the continued advancement of Vista 360 Well-Being, Vi’s multidimensional wellness and lifestyle program, which launched across all 10 communities earlier this year.

Most recently, Shockley served as National Operations Specialist at Spectrum Retirement Living in Colorado. Previously, she was Vice President of Sales at Claiborne Senior Living and Sales Director at Frontier Management.

“Today’s senior living residents are looking for experiences that enliven, excite and engage them,” Smith said. “Shauna’s leadership will help Vi stay ahead of those expectations by looking at the full resident journey and every interaction along the way. Her work will help translate those insights into experiences that meet the highest standards of senior living and enhance life across our communities.”