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LCS Community Operations

Health Services

Empower wellness and elevate care with clinical expertise tailored to every level of senior living.

Operational Strength Meets Health Excellence

LCS integrates care, compliance, and outcomes into how your community delivers and sustains quality across all levels of service. Whether operating as a Life Plan or rental community, our health services team brings deep regulatory insight, operational strength, and a proactive approach to wellness—supporting residents in every setting. We view health as an opportunity to enhance resident experience, and we believe it should be accessible, impactful, and consistently delivered from independent living through skilled nursing.

Our health services include:

Oversight of wellness initiatives, programming, and full-service coordination to support clinical outcomes and operational efficiency.

Regulatory compliance and survey readiness across assisted living, memory care, and skilled nursing, including mock surveys, Independent Dispute Resolution support, and targeted audits for clinical, regulatory, and operational standards.

Heartfelt Connections - A Memory Care Program® and Health & Wellness Navigation Program™

Live-streamed sessions, leadership orientation, CEU opportunities, and ANCC contact hours.

Resident-centered planning supports smooth transitions and promotes stability in higher levels of care. Through proactive coordination and personalized support—guided by our signature approach to health and wellness—we help ensure continuity, confidence, and connection across the continuum.

Quality metrics that support care, reputation, and occupancy.

Health Services Expertise to Power Resident Wellness

Your residents deserve more than basic care. They deserve a community where wellness is woven into their experience. LCS helps you deliver that promise with scalable, expert-driven support.

Survey readiness is a year-round effort. We provide proactive support, from mock surveys to CMS audit responses, ensuring your community meets requirements without compromising resident satisfaction.

We provide ongoing training, structured support, and easy access to policies and standards for all team members supporting resident health and wellbeing—fostering consistency, confidence, and compliance across your community.

We leverage a robust set of wellness and clinical data to ensure care is consistent, measurable, and person-centered. By tracking key indicators across the continuum, we help communities identify trends, improve outcomes, and elevate the resident experience.

Trust grows where wellness thrives. Across the continuum of care, we help communities highlight their commitment to resident wellbeing through measurable outcomes and meaningful stories.

Elevating Experiences Through Enrichment

We partner with communities to deliver structured, resident-centered engagement that enhances quality of life across all levels of care. Through a holistic model rooted in the 8 Dimensions of Health & Wellness, our programs support measurable outcomes in resident satisfaction, wellbeing, and community vitality.

Orientation, mentorship, and ongoing coaching for life enrichment and community life services leaders.

Community visits and regular support calls to strengthen engagement strategies and share best practices.

Access to curated engagement initiatives, along with policies, procedures, and quality standards that guide consistent delivery.

A resident-centered approach grounded in the 8 Dimensions of Health & Wellness, promoting independence, vitality, and connection.

More Operations Services

LCS Community Operations offers a full suite of management solutions, from legal and compliance to marketing and sales and everything in between. Learn more about our services.