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LCS Announces Inaugural Pinnacle Club 2025 Award Winners

Jan 28 2026

LCS has announced the recipients of its inaugural Pinnacle Club Awards, designed to recognize an elite group of top-performing sales professionals across the organization.  The awards honor sales leaders whose results placed them among the top 10% of performers enterprise-wide, reflecting record-setting achievements in occupancy, closings, move-ins, and overall community performance. 

“At LCS, we are passionate about helping our residents live purposeful lives filled with rich experiences, and these awards recognize individuals who have helped new residents start this journey,” said Jim Pusateri, LCS Chief Sales Officer. “These leaders exemplify what it means to deliver extraordinary performance, elevate the customer experience, and live our commitment that Experience Is Everything®. As the inaugural group of Pinnacle Club honorees, they are setting a high bar for excellence and helping shape what this recognition program will represent for years to come.” 

Award recipients span across LCS-owned or managed communities and levels of care. The awards also include recognition for individual Regional Sales and Marketing leaders. The 2025 Pinnacle Club Award winners include: 

COMMUNITY AWARDS 

Life Plan Independent Living Occupancy  

350+ units 
Sagewood: Kristin Caliendo, Michael Dobbs, Traci Giliberto 
Mercy Ridge: Patty Yingling  

225-349 units 
Freedom Pointe at The Villages: Carol Scroggie, Stephanie Parson 
Freedom Village at Brandywine: Chelsea Sheehan, Mary Main, Suzanne Koch 

Less than 225 units 
Burcham Hills: Michelle Traill-Crosser, Samantha Sumner 
Essex Meadows: Karen Hines, Wanda Larivee 


Life Plan Assisted Living/Memory Care Occupancy 

60+ units 
Marquette: Lisa VanTassel, Heather Jones 
Westminster Village West Lafayette: Tricia Moody, Stephanie Smith 

Less than 60 units 
The Heritage at Brentwood: Denice Powers 
Stoneridge: Jamie Cornell, Jason Herald, Rachelle Michelson 


Life Plan Health Care Center Occupancy  

80+ units 
Monarch Landing: Colleen Espinosa, Katie Lohr, Merlrose Zapata, Kimmy Giudice 

Less than 80 units 
Freedom Pointe at The Villages: Michelle Couse, Sol Mastoros, Susan Villanueva 
Wesley Pines Retirement Community: Jessica Stanley 
Sagewood: Jennifer LaForest, Austin Mitchell 


Rental Occupancy  

215+ Units 
Danberry At Inverness: Lindsey Granberry, Lori Krueger 
Rose Senior Living Avon: Carol Morris, Rachel Figueroa 

150-214 units 
Clarendale Ann Arbor: Joan Desjarlais, Moira Yuhas 
Clarendale at Indian Lake: Cheri Anderson 

Less than 150 units  
Havenwood of Buffalo: Ashley Steabner 
Havenwood of Richfield: Christine Pepper 


INDIVIDUAL AWARDS 

Life Plan Independent Living Sales Directors  

Life Plan Sales Directors - Independent Living Closings   
350+ Units: Kristin Drees, Monarch Landing 
225-349 Units: Elizabeth O’Connor, Blakehurst 
Less than 225 Units: Stacy Guthmann, Moldaw Residences 


Life Plan Independent Living Closings 

350+ units 
Luci Norlin, Regency Oaks  
Cynthia Glass, Lake Port Square  
David Shopland, Rolling Green Village  
Kimberly Rees, Westminster  
Lexie Jones, Rolling Green Village 

225-349 units 
Karen Eickman, Greenwood Village South  
Sara Green, Marquette  
Beneta Usechek, Wyndemere  
Jill Burton, Sandhill Cove  
Jason Allaire, Freedom Village Holland 

Less than 225 units 
Lori Morrison, Village at Gleannloch Farms  
Kathryn Travers, Residences at Vantage Pointe  
Roberta Cleveland, The Arlington of Naples  
Debi Bryant, WhiteStone 


Rental Move-Ins  

215+ Units 
Alexandra Bolen, Amavida at Lakes Park 
Britney Mitchell, Richmond Place  
Ngaio Birkhead, Clarendale Arcadia  
Tammette Holzer, Hearthwood Senior Living 
Patrick Gilbertson, Harbour Village 

150-214 units 
Linda Marre, Clarendale of Addison  
Jill Bengle, Rose Senior Living Clinton Township  
Maureen Vande Logt, Clarendale of Algonquin 

Less than 150 units  
Shannon Rhodes, Heritage at Irene Woods 
Bryan Neal, The Avalon of Commerce Township 
Roxanne Reiter, The Avalon of Lewis Center 


Life Plan Assisted Living/Memory Care Move-Ins 

60+ units 
Deana Damigo, Freedom Square  
Shawn Snyder, Freedom Village of Bradenton 

Less than 60 units 
Beverly Cox, Mercy Ridge  
Michele Davidson, Sandhill Cove 


Regional Marketing & Sales  

Life Plan  
Marie Dunn 
Tim Hamilton  

Rental  

Debbie Massey

Press Release